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What exactly does your web cloning and scraping service do?
Our platform provides four core services:
- Web Cloning: Creates complete replicas of websites, preserving structure, content, and functionality
- Domain Analysis:Checks WHOIS data, DNS records, SSL certificates, IP information, email security settings (SPF, DKIM, DMARC), and even tries to discover subdomains.
- Web Scraping: Extracts specific data from websites with customizable extraction rules
- Data Processing: Organizes extracted information by type, provider, and carrier
All processing maintains data integrity without modifying original sources.
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Is your service legal to use for web scraping?
Our scraping tools comply with laws when used properly:
- Automatically respects robots.txt and website terms
- Configurable rate limiting to prevent server overload
- GDPR/CCPA compliance tools available
Note: You remain responsible for ensuring your specific use case complies with all applicable laws.
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What types of websites can your service clone/scrape?
We support most website types including:
Website Type Cloning Support Scraping Support Static HTML Full Full JavaScript/SPA Full Full E-commerce Full Full (product data extraction) Password Protected With credentials With credentials We cannot process sites with advanced bot protection without custom configuration.
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Do you offer a free trial or demo?
Yes, we offer multiple ways to try our service:
- Interactive Demo: Try basic features with our guided demo (no registration required)
- Free Tier: limited features
- 3-Day Trial: Full access to all Basic features
All trial options include sample datasets to explore our data processing capabilities.
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How does your pricing work?
We offer flexible pricing models:
- Pay-as-you-go: $X per 1,000 pages scraped
- Monthly Subscriptions: Volume discounts starting at $Y/month
- Enterprise: Custom pricing for large-scale needs
All plans include:
- Basic data processing
- Email support
- Standard scraping speed
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What makes your service different from competitors?
Our unique advantages include:
- Integrated Processing: Only service that clones, scrapes, and processes data in one workflow
- Carrier Detection: Most accurate phone carrier identification in the industry
- Ethical Scraping: Built-in compliance tools and education
- Hybrid Architecture: Combine cloud and local scraping for sensitive data
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Can I use this for academic/research purposes?
Absolutely! We offer special programs for researchers:
- Academic Discount: 40% off standard pricing for verified.edu emails
- IRB Compliance: Tools to anonymize personal data for studies
- Citation Support: Automatically generate dataset citations
Contact our education team for custom research packages.
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Do you provide customer support?
We offer tiered support options:
Plan Response Time Channels Basic 24-48 hours Email only Professional <12 hours Email + Chat Enterprise <1 hour 24/7 Phone + Dedicated Manager All plans include access to our knowledge base and community forums.
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Where are your servers located?
We have a global infrastructure:
- Primary Data Centers: US (Virginia), EU (Frankfurt), Asia (Singapore)
- Scraping Nodes: 50+ locations worldwide for geo-specific content
- Compliance: Choose processing location to meet data sovereignty requirements
All facilities are SOC 2 Type II certified with 99.99% uptime SLA.
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Can I cancel my subscription anytime?
Our cancellation policy:
- Monthly Plans: Cancel anytime, effective at next billing cycle
- Annual Plans: Pro-rated refund for unused months
- Pre-Paid Credits: Never expire, remaining balance remains available
No cancellation fees or hidden charges. Export all your data before canceling.
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How does your contact sorting by provider/carrier work?
Our system uses:
- Email Providers: Database of 15,000+ email domain patterns
- Phone Carriers: Number prefix analysis + carrier lookup API
- Machine Learning: Improves accuracy over time
Accuracy rates:
Email Providers 99.8% US Carrier Detection 98.4% International Carrier 92.7% -
Can your scraper handle JavaScript-heavy websites?
Yes, we handle modern web technologies:
- Full headless browser rendering
- Automatic AJAX waiting (configurable timeout)
- CAPTCHA solving services available
- Session persistence for logged-in content
For complex SPAs, we recommend:
- Increasing timeout settings
- Using our "Interactive Mode" to record scraping flows
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How do you prevent getting blocked while scraping?
Our anti-blocking techniques include:
- Proxy Rotation: Automatic cycling through 1M+ IPs
- Request Throttling: Adjustable delays between requests
- Header Randomization: Realistic browser fingerprints
- Behavior Simulation: Mouse movements and scroll patterns
For difficult sites, we offer:
- Residential proxies (+$X/GB)
- CAPTCHA solving services (+$Y/1K CAPTCHAs)
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What formats can I export scraped data in?
Supported export formats:
- CSV/Excel
- JSON
- XML
- SQL Inserts
- Google Sheets
- Airtable
- Webhook POST
- Custom Templates
All exports maintain our enhanced data structure with provider/carrier metadata.
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Can I schedule recurring scraping jobs?
Yes, our scheduling system supports:
- Time-based: Daily/weekly/monthly at specific times
- Event-based: Trigger when source content changes
- API-triggered: Start via webhook or API call
Scheduling features include:
- Change detection (scrape only when content updates)
- Automatic retries for failed jobs
- Email/SMS notifications
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Do you offer an API for automated scraping?
Our REST API provides:
- Job creation/management
- Real-time status checks
- Data retrieval in multiple formats
- Usage analytics
API clients available for:
- Python
- JavaScript
- PHP
- Java
- C#
- Ruby
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What exactly gets cloned when I copy a website?
Our cloning captures:
- Structure: HTML, CSS, JavaScript files
- Content: Text, images, videos, PDFs
- Functionality: Forms, buttons, basic interactions
- Assets: Fonts, icons, stylesheets
Optional additions:
- Database content (+$X)
- User-generated content (+$Y)
- Server-side functionality (+$Z, requires source access)
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Can I clone a website to use as my own template?
Legal considerations for template use:
- Copyright: Original design elements may be protected
- License: Check website's terms of service
- Modification: Significant changes reduce legal risk
We recommend:
- Using clones only for inspiration/reference
- Consulting a copyright attorney for commercial use
- Considering our template customization services
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How accurate are your website clones?
Clone fidelity metrics:
Element Accuracy Notes Visual Layout 99% Pixel-perfect in most cases Interactive Elements 85-95% JavaScript-dependent Dynamic Content 70-90% API-dependent For mission-critical clones, we offer premium verification services.
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Can I clone password-protected websites?
Authentication options:
- Basic Auth: Supported natively
- Login Forms: Provide credentials for auto-fill
- OAuth/SAML: Enterprise plans only
Security measures:
- Credentials encrypted in transit and at rest
- Optional credential rotation after cloning
- Session isolation between jobs
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What's the largest website you can clone?
Scale limitations:
Plan Max Pages Max Depth Starter 5,000 5 levels Professional 50,000 Unlimited Enterprise Unlimited Unlimited For sites over 100K pages, we recommend:
- Incremental cloning
- Domain-section cloning
- Custom enterprise solutions
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How do you categorize email providers?
Our classification system:
- Major Providers: Gmail, Yahoo, Outlook, etc.
- Business/Enterprise: Company domains
- ISPs: Comcast, Verizon, etc.
- Regional: Country-specific providers
- Disposable: Temp-mail services
Additional metadata includes:
- Provider reputation score
- Geographic prevalence
- Age of domain
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Can you detect mobile vs. landline numbers?
Our phone number analysis includes:
- Line Type Detection: Mobile, landline, VOIP, toll-free
- Carrier Lookup: 1,800+ carriers worldwide
- Geo-location: Country/region/city level
Accuracy by region:
North America 98.7% Europe 96.2% Asia 89.5% -
How can I customize the data processing rules?
Customization options:
- Classification Rules: Add custom email/phone patterns
- Validation Rules: Set strictness levels for data quality
- Enrichment: Append social profiles, job titles, etc.
Configuration methods:
- Web interface for basic rules
- JSON configuration for advanced logic
- API endpoints for programmatic control
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Do you clean/verify extracted data?
Our data cleaning pipeline:
- Standardization: Format phone numbers, addresses, etc.
- Validation: Check email syntax, phone number validity
- Deduplication: Identify and merge duplicate records
- Verification: Ping test for emails/SMS (optional)
Cleaning reports include:
- Pre/post-cleaning stats
- Validation error details
- Suggested manual reviews
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Can you process non-English data?
We support 47 languages including:
- Spanish
- French
- German
- Chinese
- Japanese
- Arabic
- Russian
- Portuguese
- Korean
Special features for non-English data:
- CJK character recognition
- Right-to-left text handling
- Locale-specific phone/address formatting
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Can I use my own proxy servers?
Proxy configuration options:
- Our Proxy Network: Included with all plans
- Private Proxies: Configure your own IPs
- Hybrid Mode: Fallback to our proxies when yours fail
Supported proxy types:
- HTTP/HTTPS
- SOCKS4/5
- Residential
- Mobile
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What's your API rate limiting policy?
API limits by plan:
Plan Requests/Min Burst Capacity Starter 60 100 Professional 300 500 Enterprise Custom Custom Best practices:
- Implement exponential backoff
- Cache frequent queries
- Use webhooks instead of polling
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How do you handle CAPTCHAs?
Our CAPTCHA solutions:
- Automatic Solving: AI-based for simple CAPTCHAs
- Human Solvers: For complex/reCAPTCHA (additional cost)
- Proxy Rotation: Avoid triggering CAPTCHAs in first place
Success rates:
Text CAPTCHAs 92% Image CAPTCHAs 85% reCAPTCHA v2 78% -
Can I run your tools on-premises?
Deployment options:
- Cloud: Default SaaS platform
- Hybrid: Sensitive data processed locally
- On-Prem: Full local deployment (Enterprise only)
On-premises requirements:
- Docker/Kubernetes environment
- 4+ CPU cores, 16GB+ RAM
- Outbound internet access for updates
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What browsers do you support for rendering?
Supported browser engines:
- Chromium: Latest stable version (default)
- WebKit: For iOS compatibility testing
- Firefox: Gecko engine available
Configuration options:
- User agent customization
- Viewport size adjustment
- Device emulation profiles
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Do you offer pay-as-you-go scraping credits?
Yes, we offer flexible payment options:
- Subscription Plans: Best for regular users with predictable scraping volumes
- Pre-Paid Credits: Purchase page credits that never expire (discounts at higher volumes)
- Enterprise Agreements: Custom pricing for large-scale scraping projects
Credits are consumed based on:
- Number of pages scraped
- Complexity of extraction rules
- Optional services like CAPTCHA solving
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How is web cloning billed differently from scraping?
Web cloning has specialized billing factors:
- Per-Site Licensing: Some sites require additional fees due to copyright restrictions
- Storage Costs: Hosted clones incur monthly storage fees ($0.15/GB)
- Bandwidth: Heavy media sites (images/videos) use 2x credits
- JavaScript Execution: Dynamic sites cost 1.5x base rate
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What determines contact sorting costs?
Pricing depends on:
- Data Quality: Dirty data (30%+ duplicates) incurs +20% processing fee
- Verification Level: Basic vs. enterprise email validation (2x cost)
- Enrichment: Adding social profiles/company data costs extra
- Export Formats: CRM-ready formats (Salesforce/HubSpot) included free
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What happens if I exceed domain analysis limits?
Domain analysis has tiered overage protection:
Service Overage Action Rate WHOIS Lookups Throttled to 5/min $0.001 per additional Backlink Analysis Queue priority downgrade $0.02 per 100 links SSL Certificate Checks Immediate charge $0.0005 per check -
Do you bundle services for enterprise clients?
Our enterprise packages combine:
- Web Cloning + Scraping: 15% discount when used together
- Domain Intel + Contact Sorting: Free data enrichment included
- Custom Solutions: Tailored pricing for:
- Competitor monitoring
- Dark web scanning
- Legal compliance audits
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Are there extra fees for difficult targets?
Premium targets cost more due to technical challenges:
+50% Fee Applied For:
- Sites with Cloudflare anti-bot protection
- LinkedIn/TikTok data extraction
- Password-protected portals
- CAPTCHA-heavy domains (>3 per session)
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How is my scraped data secured and stored?
We implement enterprise-grade security measures:
- Encryption: All data encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Control: Role-based permissions with 2FA enforcement
- Isolation: Each customer's data stored in separate logical partitions
- Compliance: GDPR-ready tools for data subject requests
- Audit Logs: Detailed records of all data access and exports
Data is stored in SOC 2 Type II certified data centers with 24/7 monitoring.
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Do you offer an API for automated scraping?
Yes, our REST API allows full programmatic access to all features:
- Create and manage scraping jobs
- Retrieve results in real-time or via webhook
- Check usage metrics and quotas
- Manage your contact sorting rules
API features include:
- Comprehensive documentation with code samples
- Client libraries for Python, JavaScript, and PHP
- Postman collection for easy testing
- Dedicated API support channel
API access is available on all paid plans.
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Can I use my own proxy servers with your service?
We offer multiple proxy options:
- Our Proxy Network: Premium rotating proxies included with all plans (geotargeting available)
- Bring Your Own Proxies: Configure your private proxies in account settings
- Hybrid Mode: Fallback to our proxies when yours are unavailable
Proxy configuration supports:
- HTTP/S and SOCKS5 protocols
- Authentication (username/password or IP whitelist)
- Proxy rotation rules and failure handling
- Detailed proxy performance metrics
Still have questions?
Our support team is available 24/7 to help you with any questions or issues you might have.
Contact Support